Partyman World Wembley Ticket Portal

FAQs / Help

Can I just turn up?

Yes, you can! We can’t wait to welcome you.

Are you running SEN Sessions?

At the moment they are postponed, this is a slow phase opening. We will actively review regularly and when safe, reopen them

Can I book a birthday party?

Yes, you can! Our party bookings are now open for all our sites.

I have a voucher that has expired can I use it?

Yes, please email help@partyman.co.uk who will get you booked in (availability depending)

How many people are you letting in per session?

We are following government guidelines and have reduced our session capacity following our internal risk assessment

Why have you increased your prices?

As per government guidelines, we have limited the number of people entering and we are unable to hold birthday parties and the price reflects this to be able to remain operational.

How do I book with a carer?

We advise booking the number of paying visitors, not including the carer. Once booked email help@partyman.co.uk requesting the carer to be added to the session

Are you still honouring childminder discounts?

We are! To book your childminder session please email help@partyman.co.uk

Do members get priority booking?

We are afraid this would not be possible, however there are no restrictions on the number of days & times you book. However, we MUST stress that your booking slot is used.

Can anyone use the membership?

Membership is non-transferable and only the adult or child whose name and photograph are printed on the Membership card can use it to gain entry into the centre.

Will the membership price go up?

No, the membership price yoou pay upon purchase is frozen

When does my direct debit start?

Collections will resume on 1st September and 15th September depending on collection date

I cancelled my direct debit, how do I reinstate it?

Please email help@partyman.co.uk and they will contact you to discuss

Will you be serving food?

Yes, we are offering our full, delicious food & drink menu. We are also a cashless venue.

Do I need to go in the frame with my children?

It is recommended to be able to supervisor and monitor. But it also great fun for adults too!